Guides
Project Inquiry and Quote Request Guide
How to submit an inquiry, what to include, and what happens after — with a first reply within 24 business hours.
Here is how to submit project inquiries and quote requests, and what happens after we receive them.
How to Reach Us
- Online — submit through the project inquiry page. Choose a type and only the fields that type needs appear.
- Phone — customer center 1600-6107 (weekdays 09:00 – 18:00)
- Email — sixonebiz@gmail.com
Inquiry Types
Choose from the seven below and your inquiry routes straight to the right team.
- Advertising planning
- Content production
- Live commerce broadcasting
- Development quotes
- Design and branding
- Consulting
- Partnerships
What to Include
For every type we ask for company name, contact name, phone, email and your inquiry. Feel free to attach reference materials as files.
Depending on the type, extra fields appear — budget range, desired start date, delivery date, primary channels, references. Anything undecided can be left as "TBD / decide after consultation." We will sort it out together during the consultation.
After You Submit
- First reply — we contact you within 24 business hours of receipt.
- Scope discussion — we align on goals and conditions and request any materials we need.
- Detailed quote — once the scope is set, we send it within 2–3 days.
For urgent projects, calling 1600-6107 gets you help fastest.
Your Dedicated PD
Every project gets a dedicated PD who stays on it through completion. Progress is shared across the team, so you never have to start the story over even if your PD is away.
Contact
- Customer center 1600-6107 — weekdays 09:00 – 18:00 (closed weekends and holidays)
- Email sixonebiz@gmail.com
- Online project inquiry — choose a type and only the fields you need appear
